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Privacy Policy

techniflows Inc. (hereinafter "the Company") values your personal information and complies with the Korean Personal Information Protection Act. This privacy policy explains how your personal information is collected, used, and protected.

1. Purpose of Collection and Use

The Company processes personal information for the following purposes. Information collected will not be used for any purpose other than those stated below:

  • Service provision and operation
  • Membership verification and authentication
  • Customer support and inquiry handling
  • Service improvement and new service development
  • Enforcement of terms and conditions

2. Personal Information Collected

The Company processes the following personal information:

  • Required: Email, name, contact information, company name
  • Automatically collected: Access logs, cookies, IP information, service usage records

3. Collection Methods

  • Direct input during registration and service use
  • Automatic collection during service use (cookies, logs, etc.)

4. Retention Period

  • Member information: Until account deletion
  • Service usage records: 3 months
  • Customer support records: 3 years
  • Payment records: 5 years (E-commerce Act)

5. Information Destruction

The Company destroys personal information without delay when the retention period expires or processing purposes are achieved.

6. Third Party Disclosure

The Company does not provide personal information to third parties except in the following cases:

  • When the user has given prior consent
  • When required by law or legal proceedings
  • When necessary for service fee settlement

7. Processing Delegation

The Company delegates the following personal information processing tasks:

  • Cloud services: Vultr Holdings LLC
  • Payment processing: Paddle.com Market Limited

8. Privacy Officer

  • Name: Donghoon Kim
  • Email: danny@bylinecloud.com

9. User Rights

Users may exercise the following rights at any time:

  • Request access to personal information
  • Request correction of errors
  • Request deletion
  • Request suspension of processing

To exercise these rights, please contact contact@bylinecloud.com.

10. Policy Changes

This privacy policy is effective from the implementation date. Changes will be announced 7 days in advance through our website.

Effective Date: March 17, 2026